Privacy Policy

Last updated: 18 September 2026

Sphinx Healing & Wellness ("we", "us") respects your privacy. Everything you share with us for a reading stays confidential.

What we collect

• Contact details: name, email address, phone number and state, entered at checkout.

• Reading details: your question, date of birth and, for some sessions, time and place of birth.

• Delivery address, for physical products only.

• Payment status. Payments are processed securely by Razorpay. We never see or store your card, UPI or bank details.

Why we use it

• To prepare and deliver your reading or session, and to contact you about it on WhatsApp, phone or email.

• To ship products you order.

• To send order confirmations and receipts.

• To understand how our website and adverts perform. We use Meta (Facebook) Pixel and similar cookies to measure visits and purchases. You can block these cookies in your browser settings.

What we do not do

• We never sell or rent your personal information.

• We never share what you ask in a reading with anyone.

• We only share data with the services needed to run the store: Hostinger (website and store), Razorpay (payments), Meta (advertising measurement), and courier partners (product delivery).

How long we keep it

We keep order records for as long as required for accounting and tax purposes. Reading details are kept only as long as needed to deliver and follow up on your reading.

Your rights

You can ask to see, correct or delete the personal information we hold about you. Email ritugoel005@gmail.com and we will respond within 30 days.

Contact

Sphinx Healing & Wellness, India · ritugoel005@gmail.com